Shipping & Returns

Shipping

Ivy's Tea Co. teas are shipped by USPS Priority Mail or USPS First Class Mail. Products are usually shipped the same day, but it can take up to 5 business days for your order to be shipped. We work so that you can have your order the same week you placed it. 

We are not responsible for lost or stolen packages. If you have questions, feel free to email Ivy's Tea Co. at hello@ivystea.com. 

Returns

We sell loose leaf teas and sweeteners, so we don't accept returns for any reason. But we do want you to be happy, so if something's wrong or doesn't seem right, please email us and we'll work together to find a solution.